Privacy policy

This privacy policy applies between you, the User of this Website,
and YatesMakes Limited, the
owner and provider of this Website. YatesMakes
Limited takes the privacy of your information very seriously. This
privacy policy applies to our use of any and all Data collected by us or
provided by you in relation to your use of the Website.

 This privacy policy should be read alongside, and in addition to,
our Terms and Conditions, which can be found at:

read this privacy policy carefully.

Definitions and interpretation

1.     In this
privacy policy, the following definitions are used:


collectively all information that you submit
to YatesMakes Limited via
the Website. This definition incorporates, where applicable, the definitions
provided in the Data Protection Laws;


a small text file placed on your computer by this
Website when you visit certain parts of the Website and/or when you use
certain features of the Website. Details of the cookies used by this Website
are set out in the clause below (Cookies);

Protection Laws

applicable law relating to the processing of personal Data, including but not
limited to the GDPR, and any national implementing and supplementary
laws, regulations and secondary legislation;


UK General Data Protection Regulation;

 we or us

Limited, a company incorporated in England and Wales with
registered number 13404919 whose registered office is at Office B5 1st Floor, 62 Market Street, Eckington, Sheffield, S21 4JH;

and EU Cookie Law

the Privacy and Electronic Communications (EC
Directive) Regulations 2003 as amended by the Privacy and Electronic
Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy
and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

User or you

any third party that accesses the Website and is not
either (i) employed by YatesMakes
Limited and acting in the course of their employment or (ii)
engaged as a consultant or otherwise providing services to YatesMakes Limited and accessing
the Website in connection with the provision of such services; and


the website that you are currently using,, and any
sub-domains of this site unless expressly excluded by their own terms and

2.     In this privacy policy, unless the context requires a
different interpretation:

  a.   the singular
includes the plural and vice versa;

  b.   references to
sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses,
schedules or appendices of this privacy policy;

  c.   a reference
to a person includes firms, companies, government entities, trusts and

  d.   "including"
is understood to mean "including without limitation";

  e.   reference to
any statutory provision includes any modification or amendment of it;

  f.   the headings
and sub-headings do not form part of this privacy policy.

 Scope of this privacy policy

3.     This privacy
policy applies only to the actions of YatesMakes Limited and Users with
respect to this Website. It does not extend to any websites that can be
accessed from this Website including, but not limited to, any links we may
provide to social media websites.

4.     For purposes
of the applicable Data Protection Laws, YatesMakes Limited is the
"data controller". This means that YatesMakes Limited determines the
purposes for which, and the manner in which, your Data is processed.

Data collected

5.     We may
collect the following Data, which includes personal Data, from you:

  a.   contact
Information such as email addresses and telephone numbers;

  b.   IP address
(automatically collected);

  c.   web browser
type and version (automatically collected);

  d.   operating
system (automatically collected);

  e.   a list of URLs
starting with a referring site, your activity on this Website, and the site you
exit to (automatically collected);

in each case, in accordance with this privacy policy.

How we collect Data

6.     We collect
Data in the following ways:

  a.   data is given
to us by you; and

  b.   data is
collected automatically.

Data that is given to us by you

7.     YatesMakes Limited will collect your Data in a
number of ways, for example:

  a.   when you
contact us through the Website, by telephone, post, e-mail or through any other

  b.   when you make
payments to us, through this Website or otherwise;

  c.   when you
elect to receive marketing communications from us;

in each case, in accordance with this privacy policy.

Data that is collected

8.     To the extent
that you access the Website, we will collect your Data automatically, for

  a.   we
automatically collect some information about your visit to the Website. This
information helps us to make improvements to Website content and navigation,
and    includes your IP address, the date, times and frequency with which you
access the Website and the way you use and interact with its content.

  b.   we will
collect your Data automatically via cookies, in line with the cookie settings
on your browser. For more information about cookies, and how we use them on the
    Website, see the section below, headed "Cookies".

Our use of Data

9.     Any or all of
the above Data may be required by us from time to time in order to provide you
with the best possible service and experience when using our Website.
Specifically, Data may be used by us for the following reasons:

  a.   for the
purposes of taking payment from you, completing your order, and providing goods
to you;

  b.   for the
purpose of recording the duration of our guarantee to you.

  c.   internal
record keeping;

  d.   improvement
of our products / services;

  e.   transmission
by email of marketing materials that may be of interest to you;

  f.     contact for
market research purposes which may be done using email, telephone, fax or mail.
Such information may be used to customise or update the Website;

in each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it
necessary to do so for our legitimate interests. If you are not satisfied with
this, you have the right to object in certain circumstances (see the section
headed "Your rights" below).

For the delivery of direct marketing to you via e-mail, we'll need
your consent, whether via an opt-in or soft-opt-in:

  a.   soft opt-in
consent is a specific type of consent which applies when you have previously
engaged with us (for example, you contact us to ask us for more details about a
   particular product/service, and we are marketing similar products/services).
Under "soft opt-in" consent, we will take your consent as given
unless you opt-out.

  b.   for other
types of e-marketing, we are required to obtain your explicit consent; that is,
you need to take positive and affirmative action when consenting by, for
example,    checking a tick box that we'll provide.

  c.   if you are
not satisfied with our approach to marketing, you have the right to withdraw
consent at any time. To find out how to withdraw your consent, see the section
   headed "Your rights" below.

12.   We conform to
the ICO Age appropriate design code:

Who else may have access to your

13.   Our website and
all data stored with in it is hosted by Fasthosts. As stated in their privacy
policy they do not have knowledge of, view, or share your Data. Here is a
relevant extract from their privacy policy which you can view at:

data managed by you

As our
customer, you use our services to host, transmit or process data on our hosting
platforms, which may include personal data of your customers.

For the
avoidance of doubt, under these circumstances, you stipulate the process for
collecting your customer’s data. Most importantly, we do not have knowledge of
or view, share or collect this specific data.

In accordance
with this Privacy Notice, you are responsible for managing the security of your
customers’ data which they upload onto our platforms and ensuring secure access
to such data.

Our relationship
is with you directly and there is no agreement in place between us and your
customers and you are responsible for any applicable legal requirements in
respect of such data.

Please see
our Data Processing Agreement for such a scenario, which is available in the
reseller control panel.”

14.   If we use an
external marketing email distributer, we update our policies as necessary and
inform you of the update. We will provide details in our policies of how they
can see and would use your data.

Keeping Data secure

15.   We will use
technical and organisational measures to safeguard your Data, for example:

  a.   we store your
Data on secure servers.

16.   Technical and
organisational measures include measures to deal with any suspected data
breach. If you suspect any misuse or loss or unauthorised access to your Data,
please let us know immediately by contacting us via this e-mail address:

17.   If you want
detailed information from Get Safe Online on how to protect your information
and your computers and devices against fraud, identity theft, viruses and many
other online problems, please visit Get Safe Online is
supported by HM Government and leading businesses.

Data retention

18.   Unless a
longer retention period is required or permitted by law, we will only hold your
Data on our systems for the period necessary to fulfil the purposes outlined in
this privacy policy or until you request that the Data be deleted.

19.   Even if we
delete your Data, it may persist on backup or archival media for legal, tax or
regulatory purposes.

Your rights

20.   You have the
following rights in relation to your Data:

  a.   Right to access - the
right to request (i) copies of the information we hold about you at any time,
or (ii) that we modify, update or delete such information. If we provide you
   with access to the information we hold about you, we will not charge you for
this, unless your request is "manifestly unfounded or excessive."
Where we are legally permitted    to do so, we may refuse your request. If we
refuse your request, we will tell you the reasons why.

  b.   Right to correct - the
right to have your Data rectified if it is inaccurate or incomplete.

  c.   Right to erase - the right to request that
we delete or remove your Data from our systems.

  d.   Right to restrict our use of your Data - the
right to "block" us from using your Data or limit the way in which we
can use it.

  e.   Right to data portability - the
right to request that we move, copy or transfer your Data.

  f.   Right to object - the
right to object to our use of your Data including where we use it for our
legitimate interests.

21.   To make
enquiries, exercise any of your rights set out above, or withdraw your consent
to the processing of your Data (where consent is our legal basis for processing
your Data), please contact us via this e-mail address:

22.   If you are
not satisfied with the way a complaint you make in relation to your Data is
handled by us, you may be able to refer your complaint to the relevant data
protection authority. For the UK, this is the Information Commissioner's Office
(ICO). The ICO's contact details can be found on their website at

23.   It is
important that the Data we hold about you is accurate and current. Please keep
us informed if your Data changes during the period for which we hold it.

Links to other websites

24.   This Website
may, from time to time, provide links to other websites. We have no control
over such websites and are not responsible for the content of these websites.
This privacy policy does not extend to your use of such websites. You are
advised to read the privacy policy or statement of other websites prior to
using them.

Changes of business ownership and control

25.   YatesMakes Limited may, from time to time,
expand or reduce our business and this may involve the sale and/or the transfer
of control of all or part of YatesMakes
Limited. Data provided by Users will, where it is relevant to any part
of our business so transferred, be transferred along with that part and the new
owner or newly controlling party will, under the terms of this privacy policy,
be permitted to use the Data for the purposes for which it was originally
supplied to us.

26.   We may also
disclose Data to a prospective purchaser of our business or any part of it.

27.   In the above
instances, we will take steps with the aim of ensuring your privacy is


28.   This Website
may place and access certain Cookies on your computer. YatesMakes Limited uses Cookies to improve
your experience of using the Website and to improve our range of
products. YatesMakes Limited has carefully chosen these
Cookies and has taken steps to ensure that your privacy is protected and
respected at all times.

29.   All Cookies
used by this Website are used in accordance with current UK and EU Cookie Law.

30.   Before the
Website places Cookies on your computer, you will be presented with a message
bar requesting your consent to set those Cookies. By giving your consent to the
placing of Cookies, you are enabling YatesMakes Limited to provide a
better experience and service to you. You may, if you wish, deny consent to the
placing of Cookies; however certain features of the Website may not function
fully or as intended.

31.   This Website
may place the following Cookies:


Type of Cookie


Strictly necessary cookies

These are cookies that are required for the
operation of our website. They include, for example, cookies that enable you
to log into secure areas of our website, use a shopping cart or make use of
e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of
visitors and to see how visitors move around our website when they are using
it. This helps us to improve the way our website works, for example, by
ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to
our website. This enables us to personalise our content for you, greet you by
name and remember your preferences (for example, your choice of language or
region). By using the Website, you agree to our placement of functionality

32.   You can find a list of Cookies that we use in the
Cookies Schedule.

33.   You
can choose to enable or disable Cookies in your internet browser. By
default, most internet browsers accept Cookies, but this can be changed. For
further details, please see the help menu in your internet browser. You can
switch off Cookies at any time, however, you may lose any information that
enables you to access the Website more quickly and efficiently.

34.   You can
choose to delete Cookies at any time; however, you may lose any information
that enables you to access the Website more quickly and efficiently including,
but not limited to, personalisation settings.

35.   It is
recommended that you ensure that your internet browser is up-to-date and that
you consult the help and guidance provided by the developer of your internet
browser if you are unsure about adjusting your privacy settings.

36.   For more
information generally on cookies, including how to disable them, please refer
to You will also find details on how to delete cookies from
your computer.


37.   You may not
transfer any of your rights under this privacy policy to any other person. We
may transfer our rights under this privacy policy where we reasonably believe
your rights will not be affected.

38.   If any court
or competent authority finds that any provision of this privacy policy (or part
of any provision) is invalid, illegal or unenforceable, that provision or
part-provision will, to the extent required, be deemed to be deleted, and the
validity and enforceability of the other provisions of this privacy policy will
not be affected.

39.   Unless
otherwise agreed, no delay, act or omission by a party in exercising any right
or remedy will be deemed a waiver of that, or any other, right or remedy.

40.   This
Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising
under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

41.   YatesMakes Limited reserves the right to change
this privacy policy as we may deem necessary from time to time or as may be
required by law. Any changes will be immediately posted on the Website and you
are deemed to have accepted the terms of the privacy policy on your first use
of the Website following the alterations.  
 You may contact YatesMakes
Limited by email at


42.   This privacy
policy was created using a document from Rocket Lawyer (


This privacy policy was created on 22-02-2022.




Below is a list of the cookies that we use. We have tried to
ensure this is complete and up to date, but if you think that we have missed a
cookie or there is any discrepancy, please let us know.




We use the following strictly necessary cookies:









We use the following functionality cookies: Local storage cookie Session storage cookie








We use the following analytical/performance cookies:

of cookie

of cookie

__utmv Google Analytics: used for user-custom variables instant


 Google Analytics: used to identify unique users

2 years


Google Analytics: ?

2 years


This cookie is used to provide users with analytics for their
sites (V10)

1 hour


This cookie is used to provide users with analytics for their
sites (V10)

10 years


 Saves the date of the user's first site session

1 year


Used for identifying site users

1 year